Sales and Cancellation Policy
Identification
L’ALIANÇA D’ANGLÈS Restaurant, adhering to Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, informs you that:
Its corporate name is: LALIANG, S.L.
Its commercial name is: L’ALIANÇA D’ANGLÈS RESTAURANT
Its tax ID (CIF) is: B-56430291
Its registered office is: C/ JACINT VERDAGUER Nº3, 17160 D’ANGLÈS
Communications
Various communication methods are available to you, which are detailed below.
Business Telephone: 972420156
Email: info@alianca1919.com
Postal mail address: C/ JACINT VERDAGUER Nº3, 17160 D’ANGLÈS
Purchase process
Users registering on our website must be of legal age and are required to provide their information via the registration forms accurately and truthfully, pertaining solely to themselves, and must agree to LALIANG’s privacy policy, SL.
The GIFT section provides recommendations for the purchasing process.
The applicable VAT tax is 10%.
Payment methods and warranty and cancellation policies
The payment method for making the purchase is:
Credit or debit card
Payments can be processed promptly via our bank’s secure SSL payment gateway. Should a return or cancellation of the order be necessary, the refund will be issued exclusively to the payment card used for the order. All personal and banking information will be safeguarded with the security protocols implemented by our company, in full compliance with the European Data Protection Regulation, ensuring utmost confidentiality.
Cancellations
LALIANG, S.L. reserves the right to cancel any reservation for the following reasons: If there is a technical or typographical error in the prices or other product details on the website at the time of reservation. If the security systems suggest that the reservation might be fraudulent.
"gift" procedure
How do I make the payment?
Payments for gift vouchers will be processed online. After the purchase is finalized, the user will receive an email containing detailed information about the gift voucher, such as the voucher code, the number of diners it covers, and the total cost.
If you do not receive the email, please contact us at Tel: +34 972420156.
Personal data.
The personal data you provide will be added to our existing database to process your reservation and to simplify future transactions. Similarly, you can access your information by contacting info@alianca1919.com. Please ensure that the personal data is provided accurately to prevent any confusion or issues.
Security of personal data.
The reservation and payment process, which includes your account information, is conducted through a secure server. The SSL security program encrypts all entered information before it is transmitted to us. Additionally, message transmissions are safeguarded against unauthorized access by third parties.
Advance payment of the reservation.
Full payment for your reservation is only required on the days specified by the restaurant for reservation management purposes.
For reservations necessitating payment, an email will be sent with detailed information, including the reservation code, date and time, number of guests, total payment due, and the deadline for payment validity. This email will provide access to the payment system via the (Card Payment button). To finalize the process, you must click the ‘CONTINUE’ button after completing the payment.
The payment will be registered, confirming the restaurant’s acceptance of your reservation, which will be verified through a subsequent email.
If you do not receive the mail, please contact us at Tel: +34 972420156.
Right of modification, withdrawal and cancellation period.
You have the right to modify or cancel your reservation. Changes to the reservation date or the number of diners are subject to the restaurant’s availability for the new requested time and date.
You can cancel your reservation without any reason, provided it is done at least 10 days before the reserved date. This cancellation full refund of the prepayment.
If cancellation occurs within 9 days prior to the reservation, the prepayment will be held by the restaurant and must be used within 60 days from the original reservation date.
If all or some of the diners cancel a reservation without prior notice, the deposit for these diners will not be refunded.
To exercise your right to cancel, you must notify us in writing at: info@alianca1919.com, including the cancellation notice, your name, telephone number, and reservation number.
Contact us:
Name LALIANG, S.L.
Postal address C/ JACINT VERDAGUER Nº3, 17160 D’ANGLÈS
Tax ID (CIF): B56430291
www.alianca1919.com
info@alianca1919.com
